Archive for the ‘Employee Relations’ Category

Management Advice: Identifying and Dealing With Conflict in the Workplace

April 4th, 2012 webkriti

If your office has more than a couple of people in it, then conflict is inevitable.  Personality clashes, disagreements, and stress can cause problems even in the most healthy and friendly of work environments.  What sets a good workplace apart from a toxic one is how conflicts are dealt with when they occur.

Conflicts and Crisis Preparation

As a manager, your job is to direct your employees and make sure that people are working towards a common goal.  You should have plans in place for coping with possible crises and problems, and you should make a point of staying aware of what is going on in the office.  If you suspect that there is some tension, it’s your place to resolve it without taking sides.

Part of being a good leader is being a good mediator.  If you make a habit of taking sides or playing favourites, then your employees will be less inclined to respect your comments if someone really is out of line.

Effective crisis preparation can make conflicts less likely to occur.  When things are going wrong, tensions are naturally going to be higher.  Spending some time assessing risks and putting coping strategies in place can help to reduce stress levels, and avoid conflict that centres on “Who is to blame” and “How can we get out of this”.

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Managing Employees in a Small Business Environment

March 31st, 2012 webkriti

Why did you decide to start running your own business? When discussing this subject with entrepreneurs, it becomes clear that there a variety of reasons that may help to explain how businesses come to life.

For some, it’s about translating enthusiasm for a certain service, market, or range of products into something tangible. There’s the realisation that it’s possible to make money out of an area that can also hold a lot of fun.

This financial aspect is also important for those who believe that they can’t meet their full potential by staying within an organisation that’s operated by others. There may be a feeling that being your own boss will also allow you to earn more.

You may also have reached the point where you found that you were fed up of having to follow instructions that were given by others. Seeing the mistakes that were being made, you may have felt that you could do a better job. By starting your own business, you gave yourself the chance to put those thoughts into action.

Staffing issues

It’s rare, however, to find small business owners who say that they started to take this path due to a great desire to manage other people.

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Rewarding Employees and Clients with Tickets to Sporting Events

January 14th, 2012 admin

Sometimes it is the little perks that encourage an employee to work harder or entice a client to choose your business over the competition. Sometimes it’s just about keeping an existing client happy or giving your employees something to work towards at the end of a long work week. Presenting tickets to a sporting event is a great way to boost morale among employees or impress that out-of-town client who happens to be coming to visit when his or her favorite team is visiting for a game. If used correctly, tickets to a sporting event can be a great incentive or even a way to ease the tension before heading into negotiations for an important business deal.

Impressing a Client

Do not Place Strings On Business-related Incentives

If you are trying to impress a client with some tickets to the baseball game this weekend, that’s fine. Just don’t imply that you expect something in return. Not only is this bad business sense, it can also be illegal and get you into a lot of trouble. Make it clear that you are offering your client or potential customer tickets as a gesture of goodwill and expect nothing in return.

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