In any business, there are always a number of changes that can be made. There are employees that don’t pull their weight, processes that need refining, overhead that can be cut, and so on. With a small business, these little issues can quickly add up to big problems if you don’t correct them. So when the holidays are over and it comes time to look at making a plan for the New Year, there are a few things you’ll want to consider changing to improve the quality of your service, solidify your brand image, cut back on wasteful spending, and increase profits. If you’re seeking some resolutions that will help your small business to expand and prosper in the New Year, then you’ll want to read this list.
- Hire right. Hiring the wrong employee can be a disaster for a small business. You need someone who is not only personable and bright (to represent your brand in the best possible manner), but also has the ability to wear many hats. Large corporations can afford redundancies, but when you’re running a small business, having employees that can multitask is absolutely essential. So drop any dead weight this year and hire smart. With the recession ongoing, you have a large pool of qualified individuals to choose from.
- Conserve. You are likely engaged in a lot of wasteful spending (some that you may not even know about). So do a comprehensive catalogue of expenses and cut back on any area that is unnecessary. You can conserve energy by using natural light or installing compact fluorescent bulbs (CFLs) in your office. If your lease is taking a bite out of earnings, look for a smaller, less expensive space. And keep good track of office supplies and equipment with regular inventories to deter sticky-fingered employees from absconding with company property.
- Expand your online presence. If you’re not online yet, now is the time to build your website and take your business to the next level. If you are online, create an on-site blog to draw visitors, post on forums and related websites, and consider hiring an SEO specialist to increase your web presence and help bring in targeted traffic.
- Write a procedures manual. Rather than wasting a lot of time training new hires (and retraining those who can’t seem to get the process down), take a few days to pen a procedures manual. This will not only allow you to solidify how you want things done; it will also create a handy reference for any employees that need extra help (as well as give new hires a starting point to learn the ins and outs of your company procedure).
- Analyze and correct. The most important part of any change in routine is to ensure that it is working properly. So once you’ve made your resolutions and gotten the ball rolling, check back frequently to measure changes and analyze results. If something isn’t working, you needn’t waste time and money on it. But if it works like a charm, you may want more of the same. So tweak where needed and don’t fix what isn’t broken.
Sarah Danielson writes for Ask Deb, where you can find Macaroni Grill Coupons, Arby’s Coupons and tons of other great deals on your favorite eating and shopping establishments.
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December 22nd, 2010
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